Terms of Service

1. Operator, scope and acceptance

Zombie Couple Videos at https://zombiecouplevideos.com is operated by huang yi wei, an individual operator. Contact: support@zombiecouplevideos.com. These terms apply to the website, accounts, scene planner and available AI tools. By using them, you accept these terms and our Privacy Policy. You must be at least 18 and legally able to enter this agreement. If you disagree, stop using the service.

2. Service and AI models

The public studio currently plans scenes and previews two locally selected photographs. It does not upload these photographs, generate a video or place an order. The administrator-only original-image tool currently calls Grok Imagine Image, model identifier grok-imagine-image, through ai.lingshuku.com. It uses fixed original-scene prompts, not the photographs selected in the public planner. We are an independent product, not an official service endorsed by that model provider.

Public photo-to-video generation is not yet enabled; no production video model has been selected and verified. Any future image/video model and change to photo processing must be disclosed before that feature is enabled. Reference examples illustrate a creative direction and are not proof of outputs generated by this service. AI outputs can contain defects, inconsistent faces or other errors; no particular likeness, speed, resolution or commercial outcome is guaranteed.

3. Accounts and permitted use

Provide accurate account details, protect your password and notify support of suspected unauthorized access. Do not share or sell accounts, evade limits, scrape private information, attack the service or bypass safety measures. You are responsible for activity you authorize, but not automatically for a security failure attributable to us. Only select photographs of consenting adults that you own or are authorized to use. Permission to use a photograph does not authorize a prohibited synthetic depiction.

4. Prices, billing periods and credits

Checkout is currently closed: displayed one-time, monthly and annual offers are proposals, and viewing or reviewing a scene creates no charge or subscription. No trial automatically converts to a paid plan. We will not charge or renew anything without an explicit purchase authorization.

When paid services become available, checkout must state the currency, total price, applicable taxes, specific deliverables, credit allowance and expiry, and whether the purchase is one-time or recurring. A one-time pack does not renew. A monthly subscription is charged once per month; an annual subscription is charged for the full year upfront, not monthly at the displayed equivalent rate. Recurring billing, if offered, renews for the stated period until canceled and requires explicit consent. We will not sell a subscription until an in-product cancellation method is available. Annual renewal reminders are to be sent at least seven days before renewal. Changes to future renewal prices require at least 30 days' notice; they do not change a period already paid for.

Waffo Pancake is the intended payment provider, subject to separate approval and activation for this store. It is not currently accepting payments for this site. Its identity, final billing descriptor and checkout terms must be shown when checkout opens. We do not store full card numbers or card security codes. Proposed counts are not an entitlement to untested video output.

5. Cancellation, refunds, failed jobs and remakes

You can stop using the free preview at any time. For any future subscription, cancel through the account billing controls before the next renewal; cancellation stops further renewal charges and normally preserves access until the paid period ends. Contact support if those controls fail. Account deletion and subscription cancellation are separate actions; a deletion request must also identify any active subscription so we can stop renewal.

For any purchase that we enable under these terms, request a refund at support within 14 days of purchase. Unused one-time packs are refundable in full. If a pack has been partly used, the unused proportion is refundable; delivered valid results are charged at the pack's effective unit price. For a subscription refund in this period, we refund the unused portion of the prepaid period and remove the corresponding unused allowance. No duplicate recovery applies. Mandatory consumer withdrawal and refund rights take precedence, including any required express consent concerning immediate digital delivery. There is no blanket waiver of statutory rights.

A confirmed technical failure with no usable output must not consume a paid generation allowance: restore it, or refund the attributable charge if restoration is not possible. If a request times out with an uncertain provider outcome, investigate its existing task before retrying; do not automatically create a second charged job. A valid delivered output is not automatically a technical failure because its style differs from your preference. Contact support with the task ID and defect description; we assess a remedy or remake without promising unlimited free retries. We do not retain payment for an undelivered service if we cannot provide a remedy.

We aim to acknowledge billing/refund requests within 2 business days and determine the remedy within 10 business days. Approved refunds go to the original payment method; bank/provider settlement time is additional. If investigation takes longer, we explain why. None of these future-payment rules means checkout is already open.

6. Content standards and prohibited categories

These rules apply to prompts, selected/uploaded material, generated images or videos and any sharing through the service. Non-graphic fictional zombie styling is allowed only when it remains within these limits. We prohibit:

• Pornography / NSFW: sexual acts, explicit nudity, sexual exploitation and non-consensual sexual content.
• Violence / gore: graphic injury, dismemberment, torture, realistic gore, instructions for violence, terrorism or weapons of mass destruction. A Halloween theme is not an exception.
• Hate speech: dehumanization, discrimination, harassment or incitement against protected groups.
• Child sexual abuse material (CSAM) and unsafe child content: any sexualized depiction, exploitation, grooming or endangerment of minors, including synthetic material. The service is for adults only.
• Deepfakes / impersonation: deceptive impersonation, face swaps or synthetic claims/actions attributed to real people, and intimate real-person synthetic depictions including hugging or kissing. Consent does not override these prohibited uses. The planned identity-preserving real-person hugging workflow is not available and must not be enabled unless the product scope and provider eligibility have first been resolved.
• Copyright / trademark infringement: unlicensed protected material, counterfeit branding, false endorsement and use that violates another person's intellectual property, privacy or publicity rights.

Fraud, illegal content, evasion of safety controls and misrepresenting AI output as an authentic recording are also prohibited. Label shared AI content clearly; check rights before commercial use.

7. Moderation, reporting, enforcement and appeals

Current AI access is restricted to the administrator. The server accepts only approved scene/format choices and builds fixed prompts describing fictional adults; arbitrary prompts, user-photo references and model overrides are rejected by that tool. The operator reviews these prompts and manually reviews generated results before any public publication. The public planner does not submit its photos to a model. We do not claim that a third-party automated image/video moderation service or a 24-hour review team is currently operating. Public generation remains closed until input/output moderation appropriate to the released feature is implemented and verified.

Report suspected prohibited content, impersonation or rights infringement to support@zombiecouplevideos.com, with subject Content report, the page/task ID, reason and your contact details. Do not email illegal images or full payment credentials. We aim to acknowledge within 2 business days, prioritize child-safety and imminent-harm reports, and provide a decision or update within 7 business days. This mailbox is not an emergency service.

We can reject requests, prevent publication, remove material under our control, warn users, restrict permissions or suspend/terminate accounts. Serious child-safety, fraud or unlawful cases may require preservation of limited evidence and reporting to competent authorities. Measures depend on severity and applicable law; an allegation alone is not proof. You may appeal within 30 days by emailing the same address with subject Appeal and supporting facts; we aim to review within 10 business days. We do not promise a separate review team that we do not have.

8. Intellectual property and data

You retain rights you hold in your inputs and grant only the processing rights needed to provide the requested service and investigate abuse. We do not use your material to train our own models. Provider processing and unresolved provider retention/training terms are explained in the Privacy Policy; we do not promise provider behavior that has not been verified. Rights in AI outputs depend on applicable law and provider terms, and exclusivity or copyright registration is not guaranteed. The website brand, interface and original website content remain protected; these terms do not grant ownership of them.

9. Availability, liability and remedies

The preview is provided as available; maintenance, model restrictions or provider outages can interrupt it. We take reasonable care but cannot guarantee uninterrupted service or error-free outputs. Review content before publication and do not rely on it for professional advice. To the extent permitted by law, we exclude indirect or consequential loss, and aggregate contractual liability is limited to the greater of USD 100 or the fees you paid us in the 12 months before the claim. This limit does not exclude liability that cannot lawfully be limited, including applicable consumer protections, fraud, deliberate misconduct or personal injury caused by negligence. These limitations do not remove the refund remedies above.

10. Breach, termination, changes and disputes

We may suspend or end access for material breach, abuse, fraud or legal requirements, and give notice and an opportunity to remedy where appropriate. If we discontinue a paid service for reasons other than your breach, we refund undelivered packs and the unused prepaid period. Suspension does not justify withholding refunds required by law. You may request account closure at support; data handling follows our Privacy Policy.

We will identify material changes and ordinarily give at least 14 days' notice before they take effect; urgent safety or legal changes may apply sooner with an explanation. Billing-price changes follow the 30-day rule above. Mandatory law and consumer rights applicable to you remain effective; these terms do not impose a foreign forum or mandatory arbitration. Contact support first for informal resolution, without losing access to competent courts or regulators. If one provision is unenforceable, the others remain in effect.